Office software & mobile app for service call management / site inspections
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The Award Winning Innovative App for Mobile Job Management

ez Management - Privacy Policy

ez Management provides software and mobile app solutions for field service workers. The app stores customer, employee, and operational data about your company as collected and stored by the App user.

This Privacy Policy applies to all personal information submitted by customers or potential customers on our website or entered into ez Management’s mobile applications or emails opened and responded to.

Our Commitment:

ez management is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our software and App, then you can be assured that it will only be used in accordance with this privacy statement.

The Data Collected:

In this Privacy Policy, “personal information” means information that can be used to personally identify you, such as your name, address, telephone number, e-mail address, user IDs and passwords, billing and transaction information, credit card or other financial information, contact preferences, and similar information.

Any personal information provided by customers will only be used in connection with the services offered by ez Management to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.

Data Usage:

We require this information to understand your needs and provide you with a better service, and improve our services. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Sharing and Usage of Your Personal Information:

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. This information is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information.

Cookies:

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Consent:

By accessing the ez Management website, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Disclosure of Information:

Ez Management will not disclose any customer’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected unless expressly permitted to do so by the particular customer.

Access to and update of information:

Customers may request at any time to see the personal information that ez Management holds on its behalf or to correct or update any personal information. Please email ez Management at info@ezmanagement.net

Communication:

Ez Management may send billing information, product information, newsletters and notifications to you via e-mail. Where appropriate these e-mails will contain instructions describing how you can opt to be removed from the mailing list.

Storage & Retention of information:

ez Management will securely store customers’ personal information. We may hold a customer’s personal information both before and after the cancellation of each customer’s account, but only for as long as ez Management is lawfully entitled to do so.

Changes to Privacy Policy

Ez Management may amend or update this Privacy Policy from time to time, with or without notice to customers of ez Management. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the ez Management website and/or use the software through a mobile device.

Contact us for more information at info@ezmanagement.net