ez Field Service Office Manager Software -
The POWER tool for Service companies!
increase productivity and service revenue
Using this powerful system, Service companies can create a seamless job status dialogue with instant real time job updates.
improved workflow
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improved cashflow
This affordable system can be used by small to large companies and is guaranteed to create a significant return on investment.
ez Field Service Office software works in conjunction with the
ez Service App to empower both Office & Field staff engineers/technicians.
Cost effective Customer Management
View customer details, including adding multiple contact details and site locations to one client, add documents, and capture phone calls and much more.
ez Field Service office system has a unique template Quote system
Save time with ready made quotation templates for specific system or categories. For example some industries require a very detailed quotations – these can be programmed for fast and accurate quotations.
Schedule & Dispatch Service Jobs to engineers/installers
Organise engineers’ jobs on a calendar with all specific Job details required. When the job is dispatched - know instantly that the engineer has acknowledged and accepted the job and see job status updates.
Shows Profit margins per job & Customer Account History with detailed Reports.
Ensure all jobs are making the appropriate profit margins and access Customer Accounts to find out how they are performing. The system has an inbuilt Report System to track and manage all Customer transactions including Customer Sales, Statements, Invoicing, Payments, Aged Analysis and much more tracked by date and other criteria.
View Time sheets in graphs & Report format for each engineer/installer
All costs are more accurately costed with the App - all travel time, job time and labour time is tracked to create more accurate payroll management as well as Job costing.
Send Job related Documentation directly to customers
Integrate with your email system and make PDF’s of documents so that you can email customers information form the ez Field Service system instantly.
Track each engineer/installer job status & location instantly
Have greater visibility of field staff at any time. Track travel time and start and finish times. See on screen where all your engineers and technicians are located at any time to ensure the right engineer(s) get to the right job(s) on time.
Integrate with leading Accounts packaged including Sage/Tas, Zero or other accounting software (sold separately)
Companies spend a lot of time and money keeping their Accounting system up to date. Our software integrates with a number of accounting software applications syncing information between both systems.