Office software & mobile app for service call management / site inspections
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What is ez Service Manager Office software?

ez Field Service Office Manager Software - The POWER tool for Service companies!

increase productivity and service revenue

Using this powerful system, Service companies can create a seamless job status dialogue with instant real time job updates.

improved workflow
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improved cashflow

This affordable system can be used by small to large companies and is guaranteed to create a significant return on investment.

ez Field Service Office software works in conjunction with the
ez Service App to empower both Office & Field staff engineers/technicians.

Cost effective Customer Management

View customer details, including adding multiple contact details and site locations to one client, add documents, and capture phone calls and much more.

ez Field Service office system has a unique template Quote system

Save time with ready made quotation templates for specific system or categories. For example some industries require a very detailed quotations – these can be programmed for fast and accurate quotations.

Schedule & Dispatch Service Jobs to engineers/installers

Organise engineers’ jobs on a calendar with all specific Job details required. When the job is dispatched - know instantly that the engineer has acknowledged and accepted the job and see job status updates.

Shows Profit margins per job & Customer Account History with detailed Reports.

Ensure all jobs are making the appropriate profit margins and access Customer Accounts to find out how they are performing. The system has an inbuilt Report System to track and manage all Customer transactions including Customer Sales, Statements, Invoicing, Payments, Aged Analysis and much more tracked by date and other criteria.

View Time sheets in graphs & Report format for each engineer/installer

All costs are more accurately costed with the App - all travel time, job time and labour time is tracked to create more accurate payroll management as well as Job costing.

Send Job related Documentation directly to customers

Integrate with your email system and make PDF’s of documents so that you can email customers information form the ez Field Service system instantly.

Track each engineer/installer job status & location instantly

Have greater visibility of field staff at any time. Track travel time and start and finish times. See on screen where all your engineers and technicians are located at any time to ensure the right engineer(s) get to the right job(s) on time.

Integrate with leading Accounts packaged including Sage/Tas, Zero or other accounting software (sold separately)

Companies spend a lot of time and money keeping their Accounting system up to date. Our software integrates with a number of accounting software applications syncing information between both systems.

Feedback from Customers using the ez Field Service Software

"This software reduces the work load - what used to take us 10 hours - now ez Field Office software does it in less that 3 hours!! That is real value for money." Ciaran
"Our office was falling down with paperwork and we couldn’t find paperwork related to jobs - now we have everything in one place. We are currently scanning in years of customer files to the ez Office software and by the time we are finished our office will be paperless. We wish we had invested in this software years ago." Glenda
"This ez Office software has changed how we work - our admin is so much better organised now and the technicians admin arrives into the software & we don’t have to chase them anymore - this software and the Apps have saved for so much time." Ailish
Contact us for more information at info@ezmanagement.net