Office software & mobile app for service call management / site inspections
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SERVICE CALLS & SITE INSPECTIONS NOW MADE SIMPLER WITH MOBILE TECHNOLOGY

SERVICE CALLS & ONSITE INSPECTIONS NOW MADE SIMPLIER WITH MOBILE TECHNOLOGY

ezService iPhone/iPad App is designed to manage Service Calls and Routine inspectionss – Track Time, Service History, Parts used, Capture Customer Signatures, Images, Complete Forms and Reports and sync all information in REAL–TIME back to the ez Service Office Software.

Designed to save your Service company Time & Money whilst increasing
Productivity and Cash flow.

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Native App - Works online or offline

(ez Service App automatically syncs back to the office when WIFI or mobile networks connected)

Provide field staff with instant job details.

Work orders are linked to Customer and Service history; System Type, Parts information, Pricing, and more.

Jobs can be declined and Reassigned by engineer/technician..

In addition the App prompts field staff when Travelling to or Starting a job to add more team members

View Job location Map

Reduce travel time and expenses with route mapping. In addition the App allows field staff to change destination and calculates the ETA.

Call Pooling feature to increase local Service opportunities

The engineer or technician can search for jobs due in his GPS locality or simply browse the outstandingjobs list using specific filters.

Job Knowledge Base

Access key information including Customer contacts, Parts Used (filtered by job/site & Parts detail), Customer service history visits and more.

Automated Job Cause, Issue and Action Taken

Reduce work order and Service report creation time with automated work which can be edited and updated if necessary.

Complete Work Dockets & Forms

In addition capture Client Approval signatures, or insert images. (Note ez Management can design customised industry forms, see link here. FORMS DESIGN)

Files list on App

Documents created on the App are viewable for up to two months - PDF and image files can be viewed for any job including Finished jobs.

Contact us for more information at info@ezmanagement.net