Office software & mobile app for service call MANAGEMENT / site inspections
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ez management's Blog

CASE STUDY FOCUS - a software administrator's view

My name is Linda and I work for AISM (Security & Fire System Experts based in Dublin) on the office side of the business. 

We recently got the ez Management system installed and our engineers also use the ez Service Mobile App.

We have found the system great - previously I would have to come in early on a Monday morning at 8am to meet with the engineers to get the paper-work dockets and then spend Monday and Tuesday making my way through a stack of paperwork - as well as balancing other office activities/commitments.

With the ez Management software, the paperwork backlog has been eliminated and I am now able to handle the calls as they come in rather than playing catch up all the time.

This system really does saves time and effort and is easy to use. I would recommend it to any company working in the services management industry who have field service engineer/ technicians on the road.

Linda Andreucetti - Office Manager AISM Security & Fire Services-


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